Getting started

• How it works

• How to Connect to the Sky App on My Smart TV?

• How to create an account from a mobile device?

• Sky Show - All about the Sky Show subscriptions

• Sky Sport - Prices and content of subscriptions

See all 22 articles

Watching Sky

• How many video streams can I watch with my account at the same time?

• Can I access Sky.ch when I am abroad?

• How to change audio or subtitles language of a stream?

• Sky Show & Store - Download to go

• Sky Sport - How to enjoy UHD?

See all 16 articles

Account & payment

• Which payment methods can I use?

• Can I create a single Sky account to use Sky Sport, Sky Show or Sky Store?

• Find out how to update your payment methods

• How can I cancel my subscription?

See all 12 articles

Supported devices

• From which devices can I access Sky?

• I own a smartphone or a tablet, how can I install the Sky app?

• Sky TV-Stick sale will be discontinued on 1st May, 2023

• Sky TV-Stick - Installation & Configuration

• Sky TV-Stick - The Remote Control

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Content catalog

• Sky Sport - Which languages are available for commentaries?

• Sky Sport - Which sports can I watch with English commentaries?

• Why are the offerings from Sky in Germany/Austria/UK different to the Sky App in Switzerland?

• Sky Show - Why do some titles on Sky Show disappear?

See all 10 articles

Troubleshooting

• What happens if my account is already connected to 4 devices?

• I receive the error message "Your Sky account has reached the limit of simultaneous video streams"

• What to do if you forget your password?

• What can I do if I have issues streaming?

• Why is the video quality limited on Android OS (TV and mobile) and from the Sky.ch website?

See all 30 articles