Why is video quality limited to 720p on my Android device or 1080p on the Sky.ch website?
Video quality is restricted to 720p on certain Android devices and to 1080p when streaming from the Sky.ch website due to security measures tied to Digital Rights Management (DRM). These limitations help protect the content.
Android devices with Widevine L1 DRM can stream in higher resolutions, while those with Widevine L3 are capped at 720p.
Additionally, some internet browsers lack the hardware to support higher DRM standards, limiting the streaming quality to 1080p.
What is Widevine L1 and L3?
Widevine is a digital rights management technology developed by Google. There are two security levels: Widevine L1 and L3. Widevine L1 allows streaming content at resolutions higher than 720p, while Widevine L3 limits the quality to 720p.
How can I check if my Android smartphone or tablet is compatible with Widevine L1?
- Go to the "Settings" on your Android device.
- Look for the "Security" or "Security and Privacy" option.
- In the security settings, search for the "Digital Certificates" or "Digital Rights Management" option.
- If you find the Widevine DRM option with "L1" mentioned, it means your device supports Widevine L1, and you can enjoy maximum video quality on Sky.
- If you do not find the Widevine DRM option or if it indicates "L3," it means your device is limited to a maximum quality of 720p when streaming on Sky.
Note: We are actively working with content rights holders to improve this situation and enhance the image quality on affected devices. Please understand that this situation is temporary and not permanent.