Logo
  1. Sky Help-Center
  2. Troubleshooting

Troubleshooting

  • What happens if my account is already connected to 4 devices?
  • I receive the error message "Your Sky account has reached the limit of simultaneous video streams"
  • What can I do if I have issues streaming?
  • Sky TV-Stick - How can I download other applications to my Sky TV-Stick?
  • What to do if you forget your password?
  • Sky Sport - How to add a Sky Sport pass from a mobile?
  • Sky Sport - How to add a blue Sports pass from a mobile?
  • Sky Sport - How to add a MySports pass from a mobile?
  • Sky Show - How to add Entertainment pass from a mobile?
  • Sky Show - How to add Cinema pass from a mobile?
  • Sky Store - How to rent or purchase a content from a mobile?
  • Why can't I see Sky Show in my app?
  • Sky TV-Stick - I'm having problems
  • Sky TV-Stick - I want to return my Sky TV-Stick, what are the return conditions?
  • Sky TV-Stick - Why can't I find Netflix?
  • Sky TV-Stick - The Sky App doesn't launch?
  • Sky TV-Stick - How can I connect with Zattoo?
  • Sky TV-Stick - How can I activate replay / catch up on Zattoo?
  • Sky TV-Stick - Zattoo FAQ
  • Sky Show - What do I have to do to update content?
Sky.ch
English (US) Deutsch Français Italiano