Troubleshooting
- What happens if my account is already connected to 4 devices?
- I receive the error message "Your Sky account has reached the limit of simultaneous video streams"
- What to do if you forget your password?
- What can I do if I have issues streaming?
- Why is the video quality limited on Android OS (TV and mobile) and from the Sky.ch website?
- Sky Sport - How to add a Sky Sport pass from a mobile?
- Sky Sport - How to add a blue Sport pass from a mobile?
- Sky Sport - How to add a MySports pass from a mobile?
- Sky Show - How to add Entertainment pass from a mobile?
- Sky Show - How to add Cinema pass from a mobile?
- Sky Store - How to rent or purchase a content from a mobile?
- Sky Show - Why can't I see Sky Show in my app?
- Sky Show & Sky Store - What to do in case of audio issues with 5.1 audio?
- Sky Show - What do I have to do to update content?
- Resolving the "Oops! Problem on the horizon..." message on Sky app on Android TV/Box or Sky TV-Stick
- Jerky or choppy image on my Samsung TV
- Jerky or choppy image on my LG TV
- Jerky or choppy image on my Philips Android TV
- Jerky or choppy image on my Sony Android TV
- "DRM_RESTRICTED_OUTPUT" Error
- Error when launching blue Sport content: geographical restriction
- The mobile application doesn't update
- Sky TV-Stick - How can I download other applications to my Sky TV-Stick?
- Sky TV-Stick - I'm having problems
- Sky TV-Stick - I want to return my Sky TV-Stick, what are the return conditions?
- Sky TV-Stick - Why can't I find Netflix?
- Sky TV-Stick - The Sky App doesn't launch?
- Sky TV-Stick - How can I connect with Zattoo?
- Sky TV-Stick - How can I activate replay / catch up on Zattoo?
- Sky TV-Stick - Zattoo FAQ