When streaming a video or browsing the Sky.ch app or website, you may encounter the error code 403 Forbidden.
This code is related to the security system (WAF – Web Application Firewall) and appears when a general security issue is detected without a specific cause.
Why you see this
The security system (WAF – Web Application Firewall) blocked the request without a specific reason.
What to do
Restart the Sky app and try again.
If the problem persists, contact Sky technical support and include the error code (403) and your device type and system version.