Sky Fiber
Need help with your high-speed Internet connection? Find all the information here about setup, billing, equipment and troubleshooting.
Discover Sky Fiber
- Sky Fiber - Available plan and pricing
- Sky Fiber - Benefits of choosing Sky Fiber
- Sky Fiber - How to switch your Internet provider to Sky Fiber
- Sky Fiber - Extend your WiFi coverage with an extra Access-Point
- Sky Fiber - Devices and equipment included
- Sky Fiber - From the Internet to your router: how it works
Order process
- Sky Fiber - Is fiber available at my address?
- Sky Fiber - What is an OTO ID
- Sky Fiber - How long does activation take?
- Sky Fiber - How to find your OTO ID
- Sky Fiber - I do not have an OTO ID
- Sky Fiber – Understanding the costs in your order
Installation
- Sky Fiber - Setup guide
- Sky Fiber – Configure your WLAN-Router (name & password)
- Sky Fiber - Installation of additional Access-Point (optional)
- Sky Fiber - How to connect your devices to the Internet
- Sky Fiber - Can I use my current router?
- Sky Fiber - What is the difference between an ONT and an OTO?
Customer account & billing
Troubleshooting
- Sky Fiber – Restarting your WLAN-Router in case of issues
- Sky Fiber – No Internet connection
- Sky Fiber – Slow connection
- Sky Fiber – Frequent connection interruptions
- Sky Fiber - WLAN-Router LED status explanation
- Sky Fiber – Replacing your WLAN-Router or defective device