👉 Before anything else, try restarting your WLAN-Router — it solves most common issues.
If your Sky Fiber connection keeps dropping, follow these steps:
1. Check all cable connections
- Make sure all cables from your Sky Fiber Kit are securely plugged in (power supply, Ethernet, fiber optic).
- A loose cable can cause frequent drops or micro-disconnections.
2. If everything is properly connected
- Contact Sky Customer Service for a personalized diagnosis.