If you missed your appointment with the technician (local installation partner), please contact them directly to reschedule.
Sky cannot assist with rebooking in this case.
⚠️ Note: you may be charged for the missed appointment and/or the new visit.
Articles in this section
- Sky Fiber – Restarting your WLAN-Router in case of issues
- Sky Fiber – No Internet connection
- Sky Fiber – Slow connection
- Sky Fiber – Frequent connection interruptions
- Sky Fiber - WLAN-Router LED status explanation
- Sky Fiber – Replacing your WLAN-Router or defective device
- Sky Fiber - Distinguish a WLAN-Router from an Access-Point
- Sky Fiber – Missed appointment with the technician