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Articles in this section

  • What to do if I forget my password?
  • I receive the error message "Your Sky account has reached the limit of simultaneous video streams"
  • What can I do if I have issues streaming?
  • Why is video quality limited on Android and the Sky.ch website?
  • What to do if you encounter an "Incorrect credentials" error when using "Apple Sign In"?
  • Why am I unable to stream from my phone or tablet?
  • What to do in case of "Error Launching your Stream" message?
  • What to do in case of "DRM_RESTRICTED_OUTPUT" Error?
  • Error when launching blue Sport content: geographical restriction
  • I am receiving the error "Houston, we have a problem", what should I do?
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Sky TV-Stick - The Sky App doesn't launch?

Go to "Apps" or press the mceclip0.png-key, then close the Sky application and relaunch it.

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