You're eagerly awaiting the start of a game or the new episode of your favorite series, but nothing happens at the specified time?
This means that the content on your device hasn't been updated. In this case, follow the steps below, depending on which device you're using.
Web and Mobile App
Reload the page to refresh the contents.
Smart TV App
Disconnect the TV from the power, wait 10 seconds and reconnect the TV. The content will update itself when you start the Sky App again.
Apple TV App
Double-press the Home button on the remote:
This activates the Task Manager / App Switcher on the Apple TV 4. You can now swipe from the bottom to the top by swiping on the touch-pad of the remote control, to end the app.
Then restart the Sky App and the content will be updated.
Sony Playstation
Go to the Sky App in the Playstation main menu, then click on the OPTIONS button and choose "Close application". Then you just need to restart the app.