Options

How can I activate/deactivate options?

You can manage your options in My Account → Subscriptions → Options
or via SMS.

Find all available options and instructions below.

How can I activate Data Packs (in Switzerland or abroad)?

You can add additional Data Packs for mobile data use in Switzerland and abroad via My Account.

1. Go to Subscriptions

2. Then click on Overview

You can also purchase Data Packs at the following link (accessible only with mobile data): costcontrol.sky-mobile.ch/status

Wi-Fi Calling

What are the preconditions for Wi-Fi Calling?

All you need is Wi-Fi access and a compatible phone, configured for Wi-Fi Calling.
No special app is required — neither for you nor for the person you’re calling.

🔗 More details here

What is the use of Wi-Fi Calling?

Wi-Fi Calling offers you the following advantages:

• If you're calling in Switzerland, you benefit from excellent indoor coverage wherever you have Wi-Fi access.

• If you're calling or texting from abroad, you can avoid roaming costs: calls and SMS via Wi-Fi Calling are charged at the same tariff as within Switzerland.

🔗 More details here

Voicemail

With your Sky Mobile plan, you have access to a voicemail that lets you receive messages when you can’t answer.
You can activate or deactivate it at any time — for example, when travelling abroad to avoid roaming charges.

🔗 More details here

SBB FreeSurf

🔗 Find all information concerning SBB FreeSurf on our dedicated page.