We stay at your disposal. You can contact us as follows:
- Call our Contact Center free of charge at 0800 700 804.
- Fill the online contact form.
Tips & Tricks
Some tips and tricks to ease your start.
My Account
- View and pay your bills
- Monitor your account
- Obtain your PIN and PUK code
- Block your lost or stolen SIM card and much more!
Voicemail
- The intuitive Sky Mobile voicemail is activated by default. Personalise it by recording a greeting message. Call 086 followed by your own number (example: 086 078 000 99 11).
- Disable temporarily your voicemail by tapping ##002# or ##004# on your smartphone keyboard and then press the call button.
- 🔗 More details here
Payment & Bills
- The best way to receive your bills is via email or eBill.
- The easiest way to pay your bills is via eBill or direct debit.
- Set up a direct debit.
- Find out everything you need to know about your bill.
Additional Services
- Data Packs: you can add additional Data Packs for mobile data use in Switzerland and abroad in My Account.
- Wi-Fi Calling: you can call and send messages both in Switzerland and abroad, avoiding the extra costs associated with out-of- bundle or roaming charges.
- SBB FreeSurf: benefit from free internet connection on all SBB long-distance trains (IC and IR).