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  2. FAQ - Customer account & billing

FAQ - Customer account & billing

  • What happens if my account is already connected to 4 devices?
  • I receive the error message "Your Sky account has reached the limit of simultaneous video streams"
  • Can I create a single Sky account to use Sky Sport, Sky Show or Sky Store?
  • Which payment methods can I use?
  • Automatic contract renewal: how does it work?
  • How can I cancel my subscription?
  • How can I cancel my subscription when I have activated the subscription via iPhone / iPad?
  • Find out how to update your payment methods
  • How do I unsubscribe from the newsletters?
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