FAQ - Customer account & billing
- How to activate a promo code for a subscription?
- What happens if my account is already connected to 4 devices?
- I receive the error message "Your Sky account has reached the limit of simultaneous video streams"
- Can I create a single Sky account to use Sky Sport, Sky Show or Sky Store?
- Which payment methods can I use?
- Automatic contract renewal: how does it work?
- How can I cancel my subscription?
- How can I cancel my subscription when I have activated the subscription via iPhone / iPad?
- Find out how to update your payment methods
- How do I unsubscribe from the newsletters?