FAQ - General usage
- Sky store is currently not available on Samsung Smart TVs
- How it works
- How can I purchase a Match Pass?
- What can I do if I have issues streaming?
- How can I change the audio language of a stream?
- Sky Show & Store - Download to go
- Login on your Smart TV with 4-digit code and your smartphone or tablet
- What happens if my account is already connected to 4 devices?
- From which devices can I access Sky?
- How many video streams can I watch with my account at the same time?
- Can I access Sky.ch when I am abroad?
- I am already a Swisscom, UPC or Sunrise customer: how can I access Sky?
- I am already Sky customer in Germany or Austria: why can't I use my account in Switzerland?
- I own a smartphone or a tablet, how can I install the Sky app?
- What is the image quality? How fast does my internet connection have to be?
- Can I also stream when I am offline?
- Is 4k/UHD and 5.1 available?
- About Sky Switzerland