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  1. Sky Help-Center
  2. FAQ - General usage

FAQ - General usage

  • How can I purchase a Match Pass?
  • What can I do if I have issues streaming?
  • How can I change the audio language of a stream?
  • Sky Show & Store - Download to go
  • Login on your Smart TV with 4-digit code and your smartphone or tablet
  • What happens if my account is already connected to 4 devices?
  • From which devices can I access Sky?
  • How many video streams can I watch with my account at the same time?
  • Can I access Sky.ch when I am abroad?
  • I am already a Swisscom, UPC or Sunrise customer: how can I access Sky?
  • I am already Sky customer in Germany or Austria: why can't I use my account in Switzerland?
  • I own a smartphone or a tablet, how can I install the Sky app?
  • What is the image quality? How fast does my internet connection have to be?
  • Can I also stream when I am offline?
  • Is 4k/UHD and 5.1 available?
  • About Sky Switzerland
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