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FAQ - Sky

FAQ - Sky TV-Stick

  • How can I activate the included 2 months?
  • What are the prices after the 2 included months?
  • Sky TV-Stick Installation & Configuration
  • I'm having problems with my Sky TV-Stick
  • I already have a Sky account, can I still use the 2-month offer included in the Sky TV-Stick?
  • I want to return my Sky TV-Stick, what are the return conditions?
See all 13 articles

FAQ - General usage

  • How can I purchase a Match Pass?
  • What can I do if I have issues streaming?
  • How can I change the audio language of a stream?
  • Sky Show & Store - Download to go
  • Login on your Smart TV with 4-digit code and your smartphone or tablet
  • What happens if my account is already connected to 4 devices?
See all 16 articles

FAQ - Content

  • Sky Sport - Everything about Sky Sport subscriptions
  • Sky Show - All about the Sky Show subscriptions
  • Sky Sport - Everything about blue Sports
  • Why are the offerings from Sky Ticket in Germany/Austria/UK different to the Sky App in Switzerland?
  • What is the difference between Sky Store and Sky Show?
  • Sky Sport - Everything about MySports
See all 19 articles

FAQ - Customer account & billing

  • How can I activate a promo code for a subscription?
  • How do I activate a VOD voucher?
  • I receive the error message "Your Sky account has reached the limit of simultaneous video streams"
  • Can I create a single Sky account to use Sky Sport, Sky Show or Sky Store?
  • Which payment methods can I use?
  • Automatic contract renewal of Sky Packs: how does it work?
See all 10 articles
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