FAQ - Sky
FAQ - General usage
- Login on your Smart TV using your smartphone or tablet
- From which devices can I access Sky?
- How many video streams can I watch with my account at the same time?
- I am already a Swisscom, UPC or Sunrise customer: how can I access Sky?
- I am already Sky customer in Germany or Austria: why can't I use my account in Switzerland?
- I own a smartphone or a tablet, how can I install the Sky app?
FAQ - Content
- Sky Show - What do I have to do to update content?
- Sky Sport - Which sports can I watch on the English App version?
- Sky Sport - Everything about MySports Go
- Sky Sport - How to enjoy UHD?
- Sky Sport - Which langages are available for commentaries?
- Sky Sport - For how long can I access the replay of sport events?
FAQ - Customer account & billing
- What happens if my account is already connected to 4 devices?
- I receive the error message "Your Sky account has reached the limit of simultaneous video streams"
- Can I create a single Sky account to use Sky Sport, Sky Show or Sky Store?
- Which payment methods can I use?
- Automatic contract renewal: how does it work?
- How can I cancel my subscription?