Streaming (Sky Sport, Sky Show, Sky Store)
Everything you need to enjoy Sky Sport, Show and Store: setup, account management, compatible devices and content catalog.
Getting started
- Launch of the new Sky.ch website
- How it works
- Sky Show - All about the Sky Show subscriptions
- Sky Sport - Prices and content of subscriptions
- How to connect to the Sky App on my Smart TV?
- How to create an account from a mobile device?
Watching Sky
- How many video streams can I watch with my account at the same time?
- Can I access Sky.ch when I am abroad?
- How to change audio or subtitles language of a stream?
- Sky Show & Sky Store - Download to go
- Sky Sport - How to enjoy UHD?
- Sky Show - How to enjoy UHD?
Account & payment
- Which payment methods can I use?
- Find out how to update your payment methods
- How can I cancel my subscription?
- Sky Loyalty Discount
- Can I create a single Sky account to use Sky Sport, Sky Show or Sky Store?
- Sky Show - Upgrading or downgrading your Pass and billing
Account and security
- How to Update My Email Address or Phone Number on Sky
- Password security policy
- Why should I give Sky my mobile phone number?
- What to do in case of suspicious or fraudulent activity on my Sky account?
- What should I do if I detect a suspicious device connected to my Sky account?
- Sky and Responsible Disclosure
Troubleshooting
- What to do if I forget my password?
- I receive the error message "Your Sky account has reached the limit of simultaneous video streams"
- What can I do if I have issues streaming?
- Why is video quality limited on Android and the Sky.ch website?
- What to do if you encounter an "Incorrect credentials" error when using "Apple Sign In"?
- Why am I unable to stream from my phone or tablet?
Supported devices
Content catalog
- Sky Sport – Available Commentary Languages
- Why are the offerings from Sky in Germany/Austria/UK different to the Sky App in Switzerland?
- Sky Show - Why do series or movies are no longer available on Sky Show?
- Sky Sport - Why are some Bundesliga games only broadcast with Italian commentary?
- Sky Sport - Ice Hockey in Switzerland: National League and Swiss League
- Advertising on Sky Show