If you have any questions about your order or any complaints, please contact us:
- By contact form
- By phone: 0800 700 820, Monday to Friday from 9:00 - 19:00
Return the Sky TV-Stick to the following address: Sky Switzerland SA, Puits Godet 12, 2000 Neuchâtel
Note: Shipping costs for a return are at the customer's expense.
- In case of a return due to defects within the warranty period (24 months), Sky Switzerland SA will send you a new TV-Stick in case of proven malfunction.
- In case of withdrawal within the legal time limits (and if the packaging of the TV-Stick remains intact), Sky Switzerland SA will refund the amount of the Sky TV-Stick.