Logo
  1. Sky Help-Center
  2. Troubleshooting

Articles in this section

  • What happens if my account is already connected to 4 devices?
  • I receive the error message "Your Sky account has reached the limit of simultaneous video streams"
  • What can I do if I have issues streaming?
  • Sky TV-Stick - How can I download other applications to my Sky TV-Stick?
  • What to do if you forget your password?
  • Sky Sport - How to add a Sky Sport pass from a mobile?
  • Sky Sport - How to add a blue Sports pass from a mobile?
  • Sky Sport - How to add a MySports pass from a mobile?
  • Sky Show - How to add Entertainment pass from a mobile?
  • Sky Show - How to add Cinema pass from a mobile?
See more

Sky TV-Stick - The Sky App doesn't launch?

Go to "Apps" or press the mceclip0.png-key, then close the Sky application and relaunch it.

Was this article helpful?

Talk with Sky experts

For questions about your billing, please contact Sky Customer Care Service:

icon phone

Sky Hotline : 0800 700 820

Monday to Friday from 09:00 - 19:00

icon form

Contact Form

Reply time: within 48 hours

For general questions, qualified customers are always here to help:

icon guuru

Chat with qualified customers

24/7 live support

Sky.ch
English (US) Deutsch Français Italiano